Effective date: 10 October, 2021
At Hang Ngai Entertainment & Production Limited, we collect and manage user data according to the following Privacy Policy.
 
Data Collected
We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support, online store or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
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We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.
 
We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.
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Use of the Data
We only use your personal information to provide you the Hang Ngai Entertainment & Production Limited services or to communicate with you about the Website or the services. 
We employ industry standard techniques to protect against unauthorised access of data about you that we store, including personal information.
We do not share personal information you have provided to us without your consent, unless:

• Doing so is appropriate to carry out your own request

• We believe it's needed to enforce our legal agreements or that is legally required

• We believe it's needed to detect, prevent or address fraud, security or technical issues

 
You may receive direct mailings containing promotional materials from time to time from us. We mainly communicate with you through email, if you wish to unsubscribe the direct marketing communications, you can find and click on the unsubscribe link in each of the promotional email, and we will opt you out from the mailing listing without any cost. Alternatively, you can reach our customer service by FaceBook/WhatsApp/Instagram inbox or email(wicomxhk@hangngaimedia.com) for un-subscription.
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In your dealings with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period. We do not offer online facilities for you to delete personal data held by us.
 
Sharing of Data
We don't share your personal information with third parties. Aggregated, anonymised data is periodically transmitted to external services to help us improve the Website and service.
We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.
We also use social buttons provided by services like YouTube, Facebook and Instagram. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.
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Opt-Out, Communication Preferences
You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.
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Security
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.​
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Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.
If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.
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Amending Private policy Statement
Our Privacy Policy Statement may be amended from time to time without prior notice, and it will be published on Our Website (www.wicomx.hk). You are advised to check it on a regular basis in order to obtain the latest version.
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Contact Us
If you have any questions about this Privacy Policy, please contact us:
·       By email: wicomxhk@hangngaimedia.com
·       By visiting this page on our website: https://www.wicomx.hk/contact
·       By FaceBook messenger: Duncan Si Channel
.       By Instagram: hang.ngai.production_shop
·       By WhatsApp: (852) 9819 9424